FREQUENTLY ASKED
QUESTIONS

If you still have questions - give us a call! 0407 500 711

  • Standard hire is 7–10 days but extended hires are available.
    If you need it longer, just let us know before pick-up. Additional charges may apply.

  • We cover Mansfield, Mount Buller and the surrounding High Country.

    If you're unsure, call us on 0407 500 711 and we'll confirm.

  • Pretty much anything from a clean-up, reno or build - including general waste, garden waste, timber, concrete, and steel.

    What’s not allowed - no hazardous materials, asbestos, liquids, paints or chemicals.
    Mattresses/soft furnishings, tyres, gas bottles and fridges/freezers are all additional charges. However, if you strip mattresses back to bare metal there will be no charge.

  • You can book your skip for:

    • Concrete / Brick (Clean Only)

    • Green Waste (No dirt or soil)

    • Timber Only

    • Steel Only

    • General waste (Mixed)

    If you’ve got only one type of waste (like just green waste or just concrete), let us know - we charge these types differently, and it might save you some money.

  • We do not auto-collect.
    Please fill out a ‘request a pick up’ form when you're finished. It helps us stay efficient and ensures you’re ‘done’ with the bin before we collect it.

    Additionally, you can call or text 0407 500 711 with your address and booking name.

  • Weight charges apply after pickup: $33 per 100kg (or $330 per tonne). We’ll give you a clear breakdown so there are no surprises.

    if skip is too heavy for truck to lift off site youll be asked to remove some waste and book in another pick up date

  • Rubbish Skips can only be filled to the top/ water line as we cover skips for transport.

    No boards or similar material can be placed on the sides to make the bin take more rubbish.

  • We recommend ordering your skip bin in advance to ensure availability. Same day delivery may be available, depending on our schedules for that day. Please call us on 0407 500 711 prior to ordering if same day is required.

  • An invoice will be issued following pick up to your nominated email used at the time of booking. Our payment terms are 7 days from issue of invoice.

  • Please call us on 0407 500 711 to cancel a previously ordered bin.

    If our driver is already on his way to drop off the bin or has arrived and you decide to cancel - fees may apply